Contact information

Contact Information

Have a question or need assistance with your order? Our team is dedicated to providing you with the best support experience. We typically respond to all inquiries within 12-24 business hours.

Customer Support Email

contact@daisymie.com

Direct all order inquiries and tracking requests here.

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Our team monitors inquiries over the weekend to ensure you're covered.

Response Guarantee

If you don't hear back from us within 48 hours, please check your spam folder or reach out again. We never ignore our customers.

Note for efficient support: To speed up the process, please include your Order Number (e.g., #DM1234) in the subject line. If you are reporting a damaged item, attaching clear photos of the product and shipping label will allow us to process your replacement immediately.

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